The Storage Inn – Family Owned and Operated
It’s Winter here at The Storage Inn in Egg Harbor Township, NJ, and Baby, It’s Cold Outside! This is the time of year when our self storage customers like to chat and get warm by stopping into the Storage Inn office and packing supply store on the way back from accessing their storage spaces. Last week, one of our storage rental customers remarked that “the family atmosphere” here makes him feel comfortable stopping in, just to chat and warm up.
That was nice to hear and it got me wondering about family owned companies versus national chains. The Storage Inn is a local, family owned business – a fact that we’re very proud of. But what actually makes a “family owned” storage facility better than a national chain? I decided to put some thought into it.
Customer Service, Quick Response Time and Perks
The level of responsiveness and quality of customer service at a family owned business versus a national chain will often be better as they tend to have less management turnover. It’s comforting to see a familiar face or hear a familiar voice when contacting a family owned facility. The management team can offer a quick response to customer concerns, and take a personalized approach to helping storage tenants.
Here at The Storage Inn, we offer perks such as a resident security manager, free use of a moving truck, help loading or unloading your vehicle and we even have an “Office on the Go” for tenants who need to use a copier, fax machine, or free wifi.
Customized Options and Flexibility
Whether you’re a small business owner, professional, or apartment resident, your storage needs are unique to you. Family owned facilities can offer customized solutions without having to adhere to strict corporate guidelines.
At The Storage Inn, we offer a wide variety of storage space sizes, as well as outdoor space for vehicles, RVs, and boats. We even offer free moving truck and moving van rentals.
Cleanliness and Security
Family owned facilities tend to take personal pride in cleanliness and maintenance of their properties. When you’re evaluating a storage facility take a good look at the property’s curbside appearance. You can tell a lot about the facility by how well it’s kept up!
Security is also an area where family owned facilities tend to excel. The Storage Inn offers 24 hour video surveillance, a fully fenced storage facility complex with upgraded security gate, as well as ample lighting for both indoor and outdoor areas. We also offer the added security feature of a resident security manager!
Access Hours and Storage Facility Location
While most national chain facilities offer 24 hour access, you must ask yourself “do I need 24 hour access, and more importantly, do I want others being able to access the facility where my items are stored at all hours of the night?” At the Storage Inn in Egg Harbor Township, NJ we give tenants access from 6AM to 9PM. Our resident security manager is available for emergency access 24/7.
The facility’s location should also be convenient, but don’t sacrifice cleanliness, security, and personalized service for the sake of a couple of miles.
There you have it! So if you’re in need of extra space storage, consider your local, family owned self storage facility. There’s always room at The Storage Inn for one more family member!